Call2 Ltd takes the privacy rights of customers
and users of its websites and services very seriously and seeks to ensure
the highest standards of compliance with UK Data Protection Laws and
Regulations. We have an up-to-date entry on the Data Protection Register.
This can be seen at www.ico.org.uk
of Use and the Call2 Service Terms and Call2 Partners Terms.
in 1.1 below).
By accessing or using Call2's websites and services, or subscribing for a
service or opening an account via Call2's websites, you expressly consent to
||"Your Data" means any
information about you which is personally identifiable or otherwise
relates to you, including, without limitation, your name, address,
telephone number, email address, other contact details, financial
details, log-in Password, personal code, comments, transactions,
call requests and other information from which you can be identified
and which you may disclose to us at any time.
||When do We collect Your data?
||We collect Your Data from you when you:
2.1.1 register with Call2 to receive the Call2 Service or participate
in the Call2 Affiliate Programme;
2.1.2 use our services (including transactions and call requests
made by you);
2.1.3 make a complaint or enquiry to Call2; or
2.1.4 otherwise disclose Your Data to Call2 at any other point.
||How do We use Your Data?
||We use Your Data to:
3.1.1 process any subscription or application for any services
including the administration of payments, calls and accounts that
you may have;
3.1.2 carry out relevant security checks including credit checks
when you open an account with us;
3.1.3 to confirm and investigate any transactions or transfers of
monies or credits that may occur in respect of your account and use
of our services;
3.1.4 monitor, develop and improve our websites and services;
3.1.5 process and deal with any complaints or enquiries made by you;
3.1.6 monitor and investigate any suspected breach of the Website
or otherwise relating to you or any suspected unlawful activity;
3.1.7 to send you communications by email regarding the services
that we provide to you.
||Will we pass on Your Data to third parties?
||We may pass Your Data to other parties as
4.1.1 To our employees and agents and partners to process your
applications and orders and to administer your accounts,
transactions, calls and the services provided to you by us now or in
the future or any correspondence entered into between you and us;
4.1.2 in some cases we may use a technical partner to conduct some
processing of Your Data on our behalf, but this is always subject to
strict contractual control and subject to UK Data Protection
4.1.3 some general statistical information about visitors and
users of Our websites and services, sales patterns, traffic volumes
and related matters may be passed on to reputable third parties but
these details will not include information personally identifying
4.1.4 in the event that our business is sold or restructured, to
the acquiring company;
4.1.5 we may disclose Your Data to the police, regulatory bodies,
enforcement authorities or legal advisers in connection with any
alleged criminal offence or unlawful activity or suspected breach of
4.1.6 to third parties in conjunction with carrying out credit and
security checks and verifying or investigating any payments or
transactions in relation to your accounts.
||Other than in the circumstances outlined in
paragraph 4.1 above, we will not provide Your Data to any third
party without your consent or unless we are required to do so by law.
Please note that we will not pass your data to third parties
for marketing purposes.
||Data Security and Transfers
||We endeavour to take all reasonable steps to
protect Your Data. All the data collected by us is stored on a
secure server. The secure server software encrypts all financial
information you input before it is sent to us.
||We will not knowingly transfer Your Data
outside of the EEA for any purpose.
||Cookies are small pieces of information stored
allow us to understand who has seen which pages and advertisements,
to determine how frequently particular pages are visited and to
determine the most popular areas of our Site and services. Most web
browsers automatically accept cookies, though you do not have to.
to disable cookies then you can do so by readjusting Your browser
settings although please note that by disabling cookies you may not
be able to register with or use all features of the Site.
||For more information on cookies and how to
disable them, you can consult the information provided by the
Interactive Advertising Bureau at www.allaboutcookies.org.
||Please be aware that we may link to other
websites that may be accessed by you through the Site. We are not
responsible for the data policies, content or security of these
||If you have any comments or queries in
or write to us at
18 Horton Road